Most orders are processed within 3-5 business days. (business days do not include weekends or holidays). My candles are made to order so I do have occasions where it may take me up to 10 business days to process and ship your order. Orders placed on weekends will be processed the following Monday. Orders placed on major holidays will be processed the following business day.

Once the order ships, a tracking number will be emailed to you. To track orders, click on the tracking number provided in the email 24-48 hours after you receive the tracking number for an update. You may also see your orders and tracking numbers in your account. Delivery time is within 2-7 business. Delivery dates are estimated, not guaranteed. You will receive a shipping notification with tracking information once your order is fulfilled.

ABOUT RETURNS

At this time I am unable to offer returns or exchanges due to the delicate nature of our products. If you have any issues or concerns with your order, please do not hesitate to reach out to me. Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong items so that I can evaluate the issue and make it right.