FAQ
Orders
Orders are processed within 1–3 business days (Monday – Friday, excluding holidays). Once shipped, delivery typically takes 3–7 business days, depending on the destination.
Because we begin processing orders quickly, cancellations or changes cannot be made once an order has been placed. Please review your order carefully before checkout.
Unfortunately, changes can’t be made after your order is submitted. If you entered an incorrect address, please email hello@abeillebliss.com as soon as possible and we’ll do our best to help if your order hasn’t yet shipped.
Yes. Simply enter the recipient’s address at checkout. You may include a gift message in the order notes and we’ll ensure it’s packaged beautifully and without pricing details.
Because each candle is hand poured to order, all sales are final. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll be happy to assist with a replacement or resolution.
Wholesale inquiries are accepted on a limited basis. All wholesale orders are prepaid. To inquire, please email hello@abeillebliss.com.
Once your order ships, you’ll receive a tracking email with delivery updates. Tracking may take up to 24–48 hours to display activity.
Please email hello@abeillebliss.com within 7 days of delivery and include your order number and photos (if applicable). We’ll take care of it promptly.
Shipping
We currently only ship within the United States.
Not at this time. All orders are shipped directly from our studio.
No, we currently ship within the U.S. only, but international shipping may be added in the future.
Our studio is is in Virginia, where every candle is handpoured and packaged with care.
If a package is returned due to an incorrect or incomplete address, we’ll contact you to arrange reshipment. Additional shipping charges may apply.
Orders are processed within 1–3 business days and shipped Monday through Friday, excluding holidays.
Products
Yes. Candles are made in small batches with attention to detail and intention behind every step.
Our candles are handcrafted with coconut and soy wax, phthalate free premium fragrance oils and cotton wicks.
Our 7 oz candles burn for approximately 50 hours when cared for properly.
Coconut soy candles burn a little differently than traditional soy. You may notice the wax doesn’t melt fully to the edges at first and that’s normal. As the candle burns lower, the wax will gradually even out for a smooth, consistent finish.
Trim the wick before lighting to maintain a steady flame and an even burn. Always place your candle on a stable, heat-resistant surface and keep it free from debris. For larger rooms or open spaces, burn multiple candles to create a fuller, more immersive scent experience.
If you can't find what you are looking for, please email your request at hello@abeillebliss.com or fill out the contact form below.