FAQ

Orders

Each Abeille Bliss candle is hand poured in small, weekly batches and prepared with care. Orders ship on Tuesdays and Fridays to ensure a consistent and reliable rhythm. While my standard processing time is 3–5 business days, most orders leave on the very next shipping day.

Please note that business days do not include weekends or holidays. For example, an order placed on Monday will ship Tuesday, an order placed on Thursday will ship Friday, and an order placed Friday evening will ship the following Tuesday.

If you would like to cancel your order before it has been fulfilled, please contact me by email at hello@abeillebliss.com. Once I cancel your order, a refund will be issued. Unfortunately, once your order has been processed, it cannot be changed or canceled.

An order may be canceled due to errors in processing payment information, items not available, cannot ship to the address provided or by customer's request. You will receive an email with the cancellation reason. If you have any questions about the canceled order, please email me.

All candle sales are final. I do not accept returns or exchanges.

You may check the status of your order by logging into your account. Your most recent orders and tracking number (once orders are shipped) will be available to review.

You may also check the status by clicking on the order status link that was emailed to you when you placed your order.

Please inspect your order and email me clear photos within 14 days of delivery at hello@abeillebliss.com if the item is defective, damaged or if you receive the wrong items so that I can evaluate the issue and make it right.

Shipping

For now, I offer shipping within the United States only. If that ever changes, my email list will be the first to know.

Each candle is made, packed, and shipped with care from my candle suite in Virginia.

Products

Yes. Candles are made in small batches with attention to detail and intention behind every step.

My candles are handcrafted with coconut and soy wax, phthalate free fragrance oils and untreated wooden wicks.

My candles burn for approximately 80 hours with proper candle care.

If you can't find what you are looking for, please email me at hello@abeillebliss.com or fill out the contact form below.